Last updated: April 8, 2026
Flatiron uses certain subprocessors to assist in providing our products and services. The subprocessors listed below may have access to customer data and/or end user data to the extent necessary to enable them to provide the relevant service(s) to Flatiron, in accordance with the terms of a written contract between Flatiron and the sub-processor, as part of the provision of services by Flatiron to its customers.
Please note: not every subprocessor is used for every service or customer. If you have questions about this list of subprocessors, please contact us at privacy@flatiron.com.
|
Vendor |
Purpose |
Subprocessing Location |
|
Amazon Web Services, Inc. |
Infrastructure and cloud services |
Ireland / United States |
|
Apple, Inc. |
Customer communications |
United States |
|
Atlassian Corporation |
JIRA Software |
United States |
|
Change Healthcare Technologies, LLC |
Patient eligibility verification services |
United States |
|
Cord Technologies Limited d.b.a Encord, Cord Technologies Limited |
Data deidentification services |
United States |
|
Cribl, Inc. |
Log Management |
United States |
|
CrowdView, Inc. dba Extend |
Document processing and data extraction |
United States |
|
Customertimes Corp. |
Outsourced staffing services |
United States |
|
CyberProof, Inc. |
24/7 Incident response MSSP/Vuln mgmt. |
United States |
|
Databank IMX LLC |
Data extraction services |
United States |
|
Databricks, Inc. |
Cloud-based data analytics platform |
United States |
|
Datadog, Inc. |
Monitoring of infrastructure and application performance |
United States |
|
Datavant, Inc. |
Data de-identification and linkages |
United States |
|
DICOM Grid, Inc. d/b/a Ambra Health |
Data deidentification services |
United States |
|
DOCEBO NA, INC. |
Learning Management System |
Canada |
|
DOT Compliance, Inc. |
Quality Management System |
United States |
|
DrFirst.com, Inc. |
Electronic prescription management support |
United States |
|
Druva Inc. |
Data backup services |
United States |
|
Egnyte, Inc. |
Secure file sharing |
United States |
|
Elasticsearch, Inc. |
Data search functionality |
United States |
|
Fairwinds Ops, Inc. |
Managed Kubernetes services |
United States |
|
Fivetran Inc. |
Data integration services |
United States |
|
Formagrid, Inc., dba Airtable |
Customer Data |
United States |
|
FullStory, Inc. |
In-app guidance for users and analytics services |
United States |
|
Globant, LLC |
Outsourced staffing services |
United States |
|
Google LLC |
Production infrastructure, corporate email, office apps, file storage, data visualization |
United States |
|
HubSpot, Inc. |
Marketing and customer relationship management tools |
United States |
|
Independent Contract Workers |
Scientific and technical support services |
United States |
|
Internet Creations 2000 LLC dba Vicasso |
Salesforce workflow support |
United States |
|
Ironclad, Inc. |
Contract management system |
United States |
|
Management Science Associates, Inc. |
Data linkage services |
United States |
|
Metaplane |
Monitoring data pipelines |
United States |
|
Microsoft |
Hosting services and Microsoft Office integration |
United States |
| Molecular Connections |
Outsourced staffing services |
United States |
|
Nalashaa Solutions |
Outsourced staffing services |
United States |
|
Navitas |
Outsourced staffing services |
United States |
|
Park Avenue Capital, LLC, d/b/a MaxMD |
Secure direct messaging services |
United States |
|
Proofpoint, Inc. |
Communication encryption and IT security |
United States |
|
Sagility LLC |
Outsourced staffing services |
Philippines |
|
Salesforce, Inc. |
Customer service case management, authentication, email communications |
United States |
|
SendSafely, Inc. |
Secure file transfers |
United States |
|
SentinelOne, Inc. |
Antivirus and endpoint detection |
United States |
|
Slack Technologies, Inc. |
Internal communication tool |
United States |
|
Snowflake Inc. |
Cloud-based data storage and analytics platform |
United States |
|
Splunk LLC |
Monitoring of system logs and security events |
United States |
|
Unosquare, LLC |
Outsourced staffing services |
United States |
|
Virtru Corporation |
Email encryption services |
United States |
|
WalkMe Inc. |
Guiding user interactions with customer products |
Israel |
|
Wistia, Inc. |
Video hosting and analytics |
United States |
|
Workato Inc. |
Salesforce data syncing |
United States |
|
Zendesk, Inc. |
Customer support request management |
United States |
|
Zones, LLC |
Application Support |
United States |
|
Zoom Video Communications Inc. |
Video conferencing tool |
United States |